Cancellation &
Refund Policy
Clear, fair, and transparent policies for our valued customers
Overview
At Qubify Technologies Private Limited, we aim to deliver clear value through our software development and digital solutions. That said, we understand plans change. This Cancellation & Refund Policy explains how cancellations and refunds are handled.
Cancellation of Services
You may cancel any service provided by Qubify Technologies Private Limited at any time by contacting our customer support team or, where applicable, through your account settings on our website or application.
Immediate Termination
Depending on the service type and your agreement with us, cancellation may result in immediate termination of access.
Continued Access
Alternatively, you may continue to have access until the end of the current billing cycle based on your subscription terms.
Refund Policy
Refunds are available only in specific cases, as outlined below.
Monthly Subscriptions
If you cancel a monthly subscription within the first 15 days of the billing cycle, you may be eligible for a full or partial refund, subject to the terms of your subscription.
Annual Subscriptions
If you cancel an annual subscription within the first 10 days of the billing cycle, you may be eligible for a prorated refund for the unused portion of the subscription term.
Custom / Development Services
Refunds for custom development, consulting, or project-based services are reviewed case by case. This evaluation considers:
- Work already completed
- Resources allocated
- Costs incurred by Qubify Technologies
Refund Process
To request a refund, contact our support team with the following information:
-
Account or Invoice Details
Provide your account information or invoice number for verification
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Reason for the Refund Request
Help us understand why you're requesting a refund
Processing Time
*Unless otherwise mutually agreed
Non-Refundable Items
Please note that refunds are not applicable for the following:
Digital Products
Digital products or services that have been fully or partially delivered, accessed, or consumed.
Custom Software
Custom software, source code, or licensed deployments once work has commenced.
Third-Party Purchases
Services purchased through third-party platforms or resellers.
Changes to This Policy
We may update or revise this Cancellation & Refund Policy at any time. Changes take effect immediately upon publication on our website or via official communication channels.
Have Questions?
Contact Us
For questions, concerns, or refund requests, reach out to us at:
By using our services, you agree to this Cancellation & Refund Policy. If you do not agree, please discontinue use of our services.